Returns & Exchanges

At Dr Anna Cabeca, we want you to be fully satisfied with your wellness journey. If you are not completely happy with your purchase, we offer a 30-day return policy for most items in their original condition.

1

Initiate Your Request

Contact our customer support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all seals are intact for health and safety compliance, and include your printed RMA form inside.

3

Ship the Item

Affix the provided shipping label or use a trackable shipping service to send your package back to our fulfillment center for processing.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing